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Braveheart123
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Delete ntlworld email account

I have an old ntlworld email account that I'd like to delete.

Any ideas how to do this?

Thanks!

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Superuser
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Message 2 of 6
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Re: Delete ntlworld email account

is this on an active account?, if so can log into your account https://my.virginmedia.com/home/signIn using the primary account, goto manage accounts and delete it..

if you've closed your account the email account should automatically delete after 90 days, or if didn't delete the forum staff can intervene in a day or so



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Braveheart123
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Message 3 of 6
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Re: Delete ntlworld email account

I still receive messages (mostly spam) but I can't log in on virginmedia. 

How do I get the forum staff to intervene??

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Superuser
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Message 4 of 6
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Re: Delete ntlworld email account

the forum staff will get around to it based on oldest post first, whats when you try and login?, is this an active broadband account with virginmedia?




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Braveheart123
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Message 5 of 6
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Re: Delete ntlworld email account

It's not an active broadband account, I left Virgin years ago, but for some reason I've still been able to send/receive emails.

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Forum Team
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Re: Delete ntlworld email account

Thanks for getting in touch Braveheart123, I would like to get this raised for you to have the unusued mailbox removed from our system. Please could you respond to my private message in a moment and supply some further details.

 

Thanks

Steven_L

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