Delete my old @virgin email account, Its been hacked

[Maltesers01]

Hello

I've had the Email account since 2004 Ish and need it deleting because its been hacked and i cant change either the password because i don't have a Virignmedia account

If i gave you some address details and where the account was openened or something can it be deleted or accessed in a way i can change the password??,, pls help my paypal, ebay, work accounts are associated with it, its already stolen money from uber who i used this email to register

[Graham_A]

@Maltesers01 The VM Forum Team staff should be able to arrange for this orphaned email account to be deleted.  Unfortunately as you are not a VM broadband customer they are unlikely to be able let you regain access so you will have to use other methods to change log ins for PayPal, eBay etc.

[Zach_R]

Hi @Maltesers01,

Thank you for your post and welcome to our community forums. We're here to help.

I am very sorry to hear that you believe a former email account of yours has been hacked. I'm going to send you a private message in a few moments so we can take some extra details and see what we can do. Please respond to this when you can.

Thanks,
 

[Zach_R]

Hi @Maltesers01,

Thank you for reaching back out to me via private message. I'm glad to hear that you were able to get your concerns addressed and resolved so quickly.
 

Please do let us know if there's anything more that we can assist you with.

Thanks,