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Delete my hacked/compromised Blueyonder email account

Can someone please help.   I left VM 2 years ago and was expecting my Blueyonder email account to be closed after 90 days ( as stated in T&Cs) but it is still up and running and is completely compromised, I don’t use it and have moved everything off it but i notifications from virgin say email failed to send, lots of them and notifications that “ this email attempted to open an insta account (30 in one evening). I can’t log in to my VM to change the password.  I just want the account closed as I expected it to be.  Please help!!!! 

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