on 23-03-2023 09:21
I want to keep my virgin media services package other than my email which I want deleted as it has been hacked....no one seems to be able to help. Is it because I have to cancel all my services first in order to do this?
It says - "You can't delete the primary Virgin Media email address until 90 days after ceasing services with Virgin Media. However it’s a good idea to set up an email redirection during that period, and clear your emails and folders out so you’re ready after the 90 days."
Is there a way around this????
on 23-03-2023 10:05
Hey Broonie101, thank you for reaching out and I am so sorry to hear this.
I am going to send you a PM so we can look into doing this, please do look out for the purple envelope. Thanks
Matt - Forum Team
New around here?