As you are no longer a VM broadband customer all the VM staff can do is ensure the email account is deleted. This should have happened 90 days after you left.
They will contact you in a day or so and send a private message to gather secure information.
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GrahamI'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more
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