Virgin Media Community

[AlexanderMTTH]

Hello. 

I'm trying to delete a VM e-mail address. I've read the FAQ, but they don't seem to be up-to-date. 

I can't delete my first e-mail address, which is the one I want to. 😉 Has anybody been through this? 

Any workarounds? 

[DJ_Shadow1966]

Hello

I am afraid that you cannot delete a primary email address as it is needed to login into My Virginmedia, you have no secondary email address hence why you cannot delete any.

You can go to https://my.virginmedia.com/my-profile/view to change the login for your My Virginmedia.

Regards Mike

[AlexanderMTTH]

Hi Mike

Thank you for this. I've checked, as you might be right.
But, I do have another non-VM e-mail address that I use to login in.
I've tried changing that, but it still doesn't allow me to delete the primary e-mail address.

Would you reckon there might be something else?
Like some smaller setting somewhere, that I can't see in plain view?