on 23-10-2022 14:35
Hi I am an ex VM customer but my email account has been orphaned.
I wanted it deleting when I left VM 18 months ago
Someone else is logged into it and also has my financial info and are using it !!!!!!!
Fraud team have changed password but if you are already logged into it that doesn’t change anything.
Please can this be deleted as a matter of urgency
I have not included many details on here for obvious reasons. It looks like some one from VM will message me.
Thankyou
on 23-10-2022 15:03
issue has been flagged to the forum team but be aware that matters of urgency are unlikely to receive the immediate response required.
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on 23-10-2022 16:32
Hi RobScott, thanks for the message and sorry to hear this.
Welcome to the forums.
I will send you a private message so that this can be investigated further.
^Chris.
on 23-10-2022 17:50
Hi RobScott, thanks for messaging us over PM and glad that this is on the way to getting resolved. Please check this here
Chris.
on 24-10-2022 11:55
Hi RobScott, thanks for the messaging us over private message. I am glad that we have been able to get this resolved and let us know if you require any further assistance. ^Chris.