Delete Old ntlworld Account

[Ruall6]

Hi.

I have an old ntlworld account that has been dorment for years but has recently been breached. Nothing important is connected to that account (none that I'm aware of) and I just want to delete it and end this headache. I still have access to it if that helps.

Any help is appreciated. Thanks

[Kath_F]

Hi Ruall6, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

We're sorry to hear you've been having an issue with an old email address. This is something we can certainly check for you but in order to do that I will need to confirm some information with you to pass security. 

I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

Thanks,