on 30-11-2023 21:46
I have an old legacy ntlworld email address that has been hacked. I havent been a customer for many years but the email has remained active. I am getting threatening emails demanding money sent from my own email address. Also anything linked to that email has been attacked and passwords changed not by me. I just want to delete the email address to put an end to my nightmare. I hope someone can help me
on 01-12-2023 14:05
Hey baz2512,
Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your email account, I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
on 01-12-2023 16:54
You're very welcome and we'll be in touch soon with further updates.
Kind Regards,
Steven_L