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ValerieClarke
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Delete Blueyonder.co.uk account

I'd like to delete the primary blueyonder.co.uk email account and replace it with the secondary one I have for virginmedia.com. How can I do that and can someone from Virgin clarify for me? Thank You.

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Anonymous
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Re: Delete Blueyonder.co.uk account

you can't delete the primery account
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Beth_G
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Re: Delete Blueyonder.co.uk account

Hi ValerieClarke,

 

Thanks for posting on the Community Forums.

 

apcyberax is correct - I'm afraid you cannot delete your primary account. However you have the option to delete your secondary account from your online account (you'll need to sign in using the primary credentials to do this). Once the secondary account has been deleted, you can request to change your primary username to the email address you wish to use.

 

Hope this helps!

 

Beth

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