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richardskuse
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Delayed Emails from Mocrosoft.

Hi Community,

Micsrosoft verification code emails are massively delayed (4-15 hours). I spoken to Virgin and Microsoft to no avail.

Please can someone help me understand the email header analysis and who to request help off in resolving this.

https://mxtoolbox.com/Public/Tools/EmailHeaders.aspx?huid=fccd7a04-633c-4bd3-89ee-0701bbbcff5b

Thanks in advance.


Richard

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Graham_A
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Re: Delayed Emails from Mocrosoft.

@richardskuse  There have been a number of similar posts in the last few days and VM have been asked to investigate the cause of the delays.  I will tag the @ModTeam Community Moderators into this thread so that they are aware of another case.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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richardskuse
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Re: Delayed Emails from Mocrosoft.

Thanks Graham, 

Its just nice to know these issues have been acknowledged. Support seem to have no idea (or are instructed not to mention) about these issues.

I'll see what Virgin come back with over the coming days.

Regards

Richard 

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Akua_A
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Re: Delayed Emails from Mocrosoft.

Hi @richardskuse,

 

Welcome to our community forums and thank you for your first posts.

 

Sorry to hear you have been having issues with Mircosoft verification emails. We have indeed been made aware of this and our teams are currently looking into this issue for a resolution. We apologise for any inconvenience caused during this time and we hope to get back to you soon with a resolution.

 

Thanks, 

Akua_A
Forum Team



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