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Neomatrix99
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De activated email beingvused for fraud

Hi please please please help, 

An email address I had with virgin media 12 years ago was suppose to be deactivated, but has been hacked and used to gain access to my old personal information, so is not de activated it can be gained access through 3 party email apps, upon 10 days of talking to colleagues on the phone or via messenger, they can't grasp what I'm saying to them, please please help me resolve this issue as I'm finding it very stressful to get it deleted.

Many thanks 

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DJ_Shadow1966
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Re: De activated email beingvused for fraud

Hello

Due to the nature of your query.

I have escalated to the VM forum team, one of the VM staff will be along in this thread to have a look at it for you.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Corey_C
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Re: De activated email beingvused for fraud

Thanks for your post and for reaching out to the Community Forums, Neomatrix99,

 

Sorry to hear this had occurred, I'll send you a private message to verify your details.

 

Cheers,

Corey C

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