When I follow the process to create a new email address it asks for a password then when I click on create it drops out atOops something is broken.This is not the page you were looking for.How can I get past this to create a new address please?
I have had the same trouble phil361. Can you check on the same things I did, and report back here in your thread. Then if the process is stuck, the Forum Team can help you by raising an IT ticket.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
Have you been able to check out the thread that Miss Pasko recommended to get your issue resolved.
If you still have no luck, I would be happy to to take a further look into this for you.