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Contact Request

How do I contact support. I've had a virgin e-mail account for years, but I don't have telephone, TV or any other service.

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Re: Contact Request

Welcome to the community.  This is one way of contacting VM support, although the first responders are usually other community members like me.

For continuing use and support of a virgin email account a Virginmedia broadband account is required.  Without one the email account is considered as 'orphaned', and liable to closure at any time.

The only support VM staff can give in such circumstances is to ensure the email account is closed down properly.

Sorry that this is unlikely to be the response you were hoping for.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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