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Connection error

The service is not available right now. Retry

 

Been getting this for over a week now, so totally without email as it's the webmail site/page that won't load at all (and webmail was already the backup I was having to use).

TVXL, BBM. With VM since Telewest.
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Very Insightful Person
Very Insightful Person
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Re: Connection error

The VM Forum Team should be able to help you with this when they reach this thread.

Whilst waiting have you tried resetting the password for the account as this can sometimes resolve the issue.

Sign in to My Virgin Media, go to My Profile and/or Manage Accounts depending on whether the account concerned is your primary account or an additional one. Select the account concerned and then click on Change to the right of password if a primary account or View/Change then change to the right of password for secondary accounts.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Forum Team
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Re: Connection error

Hi BB46

 

Thanks for posting. My apologies for the email issues. 

 

I'll send you a quick PM now so I can assist further.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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