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clareb326
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Closing old ntlworld account

Hello

Can anyone advise how to close my old email account as I no longer use it? I can’t even login in to it now as it keeps saying it can’t find my email account on the virgin website sign in page, maybe I’m going to the wrong place?

Thanks

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Steven_L
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Re: Closing old ntlworld account

Hey @clareb326,

 

I can arrange that for you from here but would need to confirm the email address via a private message and we can then arrange for the email account to be completely removed from our system.

 

I will drop a private message over in a moment.

 

Regards

Steven_L

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Steven_L
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Re: Closing old ntlworld account

Thanks for confirming your email address @clareb326

 

This has now been arranged with our IT team and I will be in touch with you once the team confirm that this has been completed.

 

Regards

Steven_L

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