My Dad passed away in April last year and Virgin has closed all his TV and Phone accounts, but I'm still getting email and Facetime calls from his NTL account.
Can someone on the forum help please as it's quite upsetting.
Condolences from all at Virgin Media firstly.
I'll PM you now to get some details so I can close the email account.
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Just a quick update from our IT team - they've deleted the account 🙂
Many thanks for your help John!