Menu
Reply
trevski_1965
  • 3
  • 0
  • 0
Joining in
487 Views
Message 1 of 5
Flag for a moderator

Closing an old ntlworld account

Hello team,

I am getting a load of spam from my old email address, how can I get this account closed down?

Regards

Trevor

0 Kudos
Reply
Anonymous
Not applicable
485 Views
Message 2 of 5
Flag for a moderator

Re: Closing an old ntlworld account

when you say old...
Are you still as customer?
If so is the email your primery email address?

trevski_1965
  • 3
  • 0
  • 0
Joining in
483 Views
Message 3 of 5
Flag for a moderator

Re: Closing an old ntlworld account

Hello, 

No I an no longer a customer, but the ntlworld address is active still and is forwarding info to my gmail account.

Trevor

0 Kudos
Reply
Anonymous
Not applicable
473 Views
Message 4 of 5
Flag for a moderator

Re: Closing an old ntlworld account

staff will get to the post in the next week and message you for details. They can get the address deleted.

It should have been deleted 90days after you left.
0 Kudos
Reply
Zak_M
  • 4.41K
  • 259
  • 417
Forum Team
Forum Team
363 Views
Message 5 of 5
Flag for a moderator

Re: Closing an old ntlworld account

Good Morning, 

 

Thank you for taking the time to post.

 

Sorry to hear that you have some issues with spam. 

 

I will be able to get this email address deleted for you. 

 

I am going to drop you a PM to get some additional information. 

 

Kind regards,

Zak_M 

0 Kudos
Reply