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Closing an old blueyonder email address

Hi I've seen a number of other similar posts on here, so hopefully this is the right way to do this. I would like to close an old blueyonder email account that appears to have been hacked. Can one of the Forum team help with this please. Thanks
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Re: Closing an old blueyonder email address

If possible login to the account that you want closing and ...

Delete every email and emty deleted folder.

Delet all the contacts.

Delete all your prsonnal info such as phone number, address etc.

***********************************************************************************************************************************

Mike Robinson
Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.


My Broadband Ping - 26_Aug_2020
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Re: Closing an old blueyonder email address

Hi Bp1000,

 

Thank you for your post. 

 

Just to confirm what is the reason you're looking to close the email account?

 

^Martin

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Re: Closing an old blueyonder email address

I want to close it as I was told when I left Virgin a few years ago it would be closed within 90 days, but that never happened. Recently I’ve had seen some things which suggest this account might have been hacked.  Therefore the best thing is for the account to be closed as Virgin were meant to do years ago, and then there’s no chance of any issue.

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Re: Closing an old blueyonder email address

Okay, that is fine. 

 

I will private message you to get some details so we can go into this. 

 

^Martin 

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