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JaneG24
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Closing a blueyonder email

Hi, how do I close down a blueyonder email address.   Had it for years but don't use it as it constantly receives spam even with blocking the emails.

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HowardML
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Re: Closing a blueyonder email

If it is your primary email address you can't close. Nor can VM. It is tied to the sign on system. You always need the details for My Virginmedia. If it is a secondary address you can delete it yourself in My Virginmedia.

Different rules apply if it is a Blueyonder alias address. You can't delete those easily.

Just stop using addresses that can't be deleted.

If you aren't a VM broadband customer anymore wait here for help. The address can be deleted with the help of the VM staff here.


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Chris_W1
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Re: Closing a blueyonder email

Hi JaneG24, thanks for the message and sorry to hear about the issues with the email, I will send you a private message so that this can be looked into further for you ^Chris