Virgin Media Community

[JaneG24]

Hi, how do I close down a blueyonder email address.   Had it for years but don't use it as it constantly receives spam even with blocking the emails.

[HowardML · Accepted solution]

If it is your primary email address you can't close. Nor can VM. It is tied to the sign on system. You always need the details for My Virginmedia. If it is a secondary address you can delete it yourself in My Virginmedia.

Different rules apply if it is a Blueyonder alias address. You can't delete those easily.

Just stop using addresses that can't be deleted.

If you aren't a VM broadband customer anymore wait here for help. The address can be deleted with the help of the VM staff here.

[Chris_W1]

Hi JaneG24, thanks for the message and sorry to hear about the issues with the email, I will send you a private message so that this can be looked into further for you ^Chris