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Closing a Secondary Email Account

Hi

I have a Virginmedia.com email account which is a secondary account, i.e. not the one set up when I became a Virgin customer.  I set it up for my business emails but I'm now retired and want to completely close it.  How do I do that?

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Re: Closing a Secondary Email Account

Sign into My Virgin Media https://my.virginmedia.com/ with your primary account details.  Click on the My Profile > Manage Accounts tab and then click on View/Change next to the secondary account concerned.  If you want to delete it then chose the delete this account option.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Re: Closing a Secondary Email Account

After following Graham_A's excellent advice, please check it is truly gone from the VM system. People come back years later and say they are still troubled by a deleted address. You can check this by running the address through mailtester.com. If still valid, let us know - the Forum Team can escalate this for manual deletion. Best wishes.


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I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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