Virgin Media Community

[GraemeP1961]

Hi I have a very old orphaned NTL world email account, which I have lost the password for. 

I occasionally get emails forwarded to my alternative email, which is very frustrating as it brings the old address back up which more people then use.

How do i go about removing the orphaned address?

Fingers crossed for a solution

Graeme

[Graham_A]

The VM Forum Team staff should be able to help you with this when they reach this thread.

If you are a current VM broadband customer please confirm that the email address concerned is not linked to your current broadband account.

[Nathan_B]

Hi there @GraemeP1961, welcome to our forum and thanks for your post.

I can certainly have a look at getting this sorted for you. I'll send you a PM to confirm your details.

Regards

Nathan

[Graham_A]

@GraemeP1961  Look out for a private message from Nathan_B.  It should show in the purple envelope icon at the top right corner of this page.