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Closing NTL world account urgently

Lynsey3
Joining in

Please could you give me the contact person that can help me close this account asap. I have huge security issues. Thank you. 

1 REPLY 1

Adri_G
Forum Team (Retired)
Forum Team (Retired)

Hi Lynsey, thank you for joining our help forums and for your first post.
A warm welcome to the VM community. 🙂

We're sorry to hear of the issues you've been facing with your ntlworld email currently, we'd love to help with this.

Could you please confirm if you have active services with us at the minute? 

Also, if you're worried about your account being hacked or have lost access to it please make sure you have a read here and follow the advice.

Lastly, we usually resolve these issues for our customers by resetting your online password for this email where possible - please try doing this on the sign in page and if it doesn't work let us know so we can assist further.

Best regards,

Adri
Forum Team

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