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Close old ntlworld account

Harleyman1
Joining in

Hi , recently had my Instagram hacked and they used my old ntlworld email account which haven't had access to for years.  They are now using my ntlworld account to try a set up accounts with various companies. How do I close my email account? 

2 REPLIES 2

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Hi there Harleyman1,

Thanks for getting this and raised and welcome to the community.

Sorry to hear that the old email has been compromised, so we can get this closed for you I've dropped you a PM.

The message will appear within the envelope icon.

Regards,

Kain

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Thanks for your cooperation over PM Harleyman1,

This has now been raised with the necessary team to close for you.

If you do have any future queries then be sure to pop back up! 

Regards,

Kain