i need to close an Ntlworld account
If you are no longer a Virgin Media broadband customer, one if the Forum Team (VM employees who support this forum) can arrange that for you. One of them will contact you via this forum thread in the next day or so.
However, if you are a Virgin Media broadband customer and that email address is a secondary address linked to your broadband contract you should be able to delete it by:
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.
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Welcome to our Community Forums! Thank you for your first post and for your query! I understand that you're wanting to close an old NTLWorld account that you no longer use.
Can you confirm if you're an active Virgin Media customer, or a former customer? Did @coenoby advice help with your situation? Please let us know so we can help remove this email as you wish.
New around here? Check out the do's and don'ts, in our Community FAQs
Thank you for your reply and for confirming.
We would be happy to have the email address deactivated for you.
I will just need to take a few details so I will pop you over a private message now.
This will be available via the purple envelope on the top right of this page.