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pcdingle
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Close blueyonder accounts

I have 2 blueyonder and 1 virgin media email addresses. My account closed months ago and I cannot access them to delete them or edit them, but emails are still coming in. How can I have these accounts permanently closed? 

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Paul_DN
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Re: Close blueyonder accounts

Hi pcdingle,

 

Thank you for reaching out to us in our community and welcome, we can delete the emails permanently, to do this I will need to invite you into a private chat, I will send you an invite shortly, please click on the purple envelope to accept.

 

Regards

 

Paul.

pcdingle
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Re: Close blueyonder accounts

Hi Paul,

That would be very helpful. Not sure if you got my previous thumbs up reply!

i look forward to hearing from you

Peter 

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Emma_C
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Re: Close blueyonder accounts

Sorry you didn't hear back from us, I'll send a message now and ensure this is picked up.

Emma_C - Forum Team
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rotay
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Re: Close blueyonder accounts

Hi Paul

 

I have a blueyonder account that I would like to delete. Can you assist me with this matter.

 

Kind regards

Rotay

 

 

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Corey_C
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Re: Close blueyonder accounts

Hi Rotay,

 

Thanks for your post and welcome to the community forums. Is the email linked to an active virgin media account? If so and it is the primary mailbox then it cannot be deleted.

 

Cheers,

Corey C

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