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roly2
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Close an ntlworld account

My father has recently passed away and I would like to arrange to close his old ntlworld email account

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Graham_A
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Re: Close an ntlworld account

Condolences on your loss.  Have you followed the steps set out here:

help/account-holder-has-died 

If so and the email address has not been closed during this process post back here and I will escalate this thread so that it gets in the priority queue.

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Graham

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Zak_M
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Re: Close an ntlworld account

Good morning @roly2 

 

Welcome to the forums and thank you for taking the time to post. 

 

I am sorry that a little time has passed since your first post. I just wanted to check in and see if you managed to get the email address deleted? If not I can take a look into getting this resolved for you? 

 

Kind regards,

Zak_M

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