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CastleInn
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Close an email account

I have an old e mail account with ntlworld.com which has been hacked. I am getting loads of phishing emails and scams from all sorts of companies and old contacts. How can I close this e mail account? Have logged in to my VM account but no clear info there in help as to how to do this. Phone line has an hour wait and no live chat or e mail facility. Any ideas gratefully received.

Emily_G
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Re: Close an email account

Thanks for the post CastleInn and welcome to our community.

 

Can you please pop me over a private message with the emails in question and as much as you remember about the Virgin Media account they're attached to (address wil do) so we can get this removed from the systems? 

 

Thanks, Emily.

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