a month ago
It appears my old blueyonder email has been hacked and has been sending messages, i can not access it to close it but it needs to be shutdown, what can i do?
@PTSTABBERS The VM Forum Team should be able to help you with this when they reach this thread in a day or so.
It will help them to know if you have a current VM broadband account and if the blueyonder email address concerned is part of that account.
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Welcome to our community forums and thank you for your first post.
Sorry to hear you experienced this. As mentioned by @Graham_A, is this email attached to an active VM account? Do you have services with us?
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Yes I have services with you can provide details privately if necessary.
some contacts have advised that they have recieved some emails (phishing) from my blueyonder email address, i have not used this account in 5+ years and have moved to gmail.
What action needs to be taken?
Thank you for confirming this information.
I would love to discuss this further with you and look to resolve this, I will send you a private message now.
Look forward to your response.