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Changing an NTL email password

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My Elderly Dad is a Virgin Broadband customer and has a Virgin Media email address.  He also has a email address, which is now no longer recognising his current password, so Outlook keeping requesting a password?

How can he check if his ntlworld email address is still live and also how can he change the password?



Very Insightful Person
Very Insightful Person

Reset the account's password via Forgotten your Password? | Reset Here | Virgin Media? Once you have successfully reset the password sign into My Virgin Media | Virgin Media and select Account settings > Virgin Media Mail settings > Generate new App password ― use this new app password with Outlook.

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