cancel
Showing results for 
Search instead for 
Did you mean: 

Changing Email Passwords

SouthWaleschris
Rising star

Since the My Virgin Media has changed I am unable to find the section where it allows u to change passwords for secondary email accounts,  This used to be done under my profile.

Please could you talk me through how I'm able to do this please.

***************************************
Where ever you maybe.... Let your wind go free!

"So in retrospect the best cable to get is cat6e"
1 REPLY 1

pjh
Dialled in

Go to mail2.virginmedia.com

Enter to address of the email for which you want to change the password

Select “Continue”

Select “Forgot your password?”

BEFORE YOU DO THIS, HOWEVER…

If the old passwords still work, login to the account and make sure the date of birth and other security challenge responses are set up for the secondary accounts, as the security model has changed.