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LBaillie
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Change display name on emails

My virgin media email account was hacked. I have managed to get it back but what I can't figure out is how to change the name that comes up when someone receives an email from me? The hacker changed it and I cannot figure out how to change it back to my name.

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Graham_A
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Re: Change display name on emails

If you are using VM webmail then you can change it under the settings section when signed into webmail.

Accounts > email > edit > name

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Graham

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LBaillie
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Re: Change display name on emails

Hi Graham. I have tried this and my name is shown correctly in the settings but emails I send still show as being from Kedrick Fitzgerald. I have tried retyping my own name in a few times but it will not change unfortunately. I am using the vm online mailbox.

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Graham_A
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Re: Change display name on emails

Try changing it in the My Contact details section as well.

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Graham

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用心棒
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Re: Change display name on emails

There is also a third candidate now…

  1. select Compose
  2. select the From field value ( 0⃝ ) and then Edit names ( 1⃝ )
    2021-01-28-00.jpeg
  3. delete any text from the field ( 2⃝ ),  then untick the checkbox and select Save
    2021-01-28-01.jpeg
  4. confirm display name is correct and select Discard

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LBaillie
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Re: Change display name on emails

This has worked! Thank you so much for all your help. 

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