Change Primary Email Address...Can it be done?

[meld51]

Hello,

I would like to change my Primary Virgin Email address (which is a *.ntlworld.com) but I have read on this forum that it is not possible.

Despite that, I had a phone conversation with a Virgin helpdesk and I was told that it is possible and there does appear to be a setting to do that. What do forum members say about that?

Secondly, I have a lot of important emails in my primary email address. What happens to them if I change the Primary email address? Do they port over to the new address or are they lost? It is crucial that I don't lose them.

Thanks

[Graham_A]

You cannot change the primary email address of a VM broadband account.

You can change the username used to log into the primary account to a third party email address but this does not change the underlying primary email address.  All it changes is the way that you log in.