I can not see my new e-mail folders in the virginmedia e-mail my folders, tried looking at settings as this happened a few years back aswell, however there is only basic settings now, anyone know how to fix this?
Are you using an email app, or logging into your account on webmail with a browser?
If you can't see the folders on webmail, they aren't there.
In webmail make sure all folders are subscribed to by:
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