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digglerdealer
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Cant access my mailbox

hi. I havent been able to access my mailbox for the last 2 days and when i try to login i am getting the following.

SORRY, Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.

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digglerdealer
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Re: Cant access my mailbox

All sorted.  Very strange

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Tom_F
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Re: Cant access my mailbox

Hi digglerdealer, thanks for getting in touch.

 

I'm sorry to hear you've had this problem with your mailbox - but glad to hear it's since corrected itself. There was a wider-issue that resulted in the same 'not available' message not too long ago. If you encounter the same problem again please don't hesitate to get back in touch so we can try to prevent it happening again - hopefully that won't be necessary.

 

Tom 

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