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big-luap
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Cant Send Email, fails authentification Vm or othe ISPs

I use VM at home, and mobile braodband from Three when mobile, using outlook 2016

In the last few weeks i can no longer send email. 

I have tried repairing my settings manually, one account I can no longer setup, just fails whatever setting I use.

 

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Beth_G
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Re: Cant Send Email, fails authentification Vm or othe ISPs

Hi big-luap,

 

Thank you for posting on the Community Page - I'm sorry for our delayed response and to hear you've been having trouble sending outgoing emails recently. 

 

Have you been able to get this fixed since posting? If not, can you please tell me if you can receive incoming emails OK, and whether it's the same whenever you're connected to your home WiFi network, or over mobile data.

 

What's the exact error message you're receiving when you try to send an email and it fails?

 

Sorry for all the questions, we just need some more details so we can work to getting this resolved for you 🙂

 

Thanks,

 

Beth

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