I have been going around in circles trying to sign in to my account
When I try logging in it keeps saying it does not recognise user/pass.
I follow the links to reset password, then it goes into a loop.
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Just to double check, is this for your Virgin Media or Mobile account?
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This is for the Virgin Media
I see, i'm going to Private Message you to collect a few more details so i can get this sorted for you @southfolkuk - please keep an eye on your inbox.