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southfolkuk
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Cannot sign in

I have been going around in circles trying to sign in to my account

When I try logging in it keeps saying it does not recognise user/pass.

I follow the links to reset password, then it goes into a loop.

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Travis_M
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Re: Cannot sign in

Hi @southfolkuk

 

Thanks for posting on the community forum!

 

Just to double check, is this for your Virgin Media or Mobile account?

 

Regards

Travis_M
Forum Team



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southfolkuk
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Re: Cannot sign in

This is for the Virgin Media

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Travis_M
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Re: Cannot sign in

I see, i'm going to Private Message you to collect a few more details so i can get this sorted for you @southfolkuk - please keep an eye on your inbox. 

 

Regards

Travis_M
Forum Team



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