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on 14-05-2021 11:28
I have been going around in circles trying to sign in to my account
When I try logging in it keeps saying it does not recognise user/pass.
I follow the links to reset password, then it goes into a loop.
on 14-05-2021 11:49
Hi @southfolkuk
Thanks for posting on the community forum!
Just to double check, is this for your Virgin Media or Mobile account?
Regards
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on 14-05-2021 12:39
This is for the Virgin Media
on 14-05-2021 13:04
I see, i'm going to Private Message you to collect a few more details so i can get this sorted for you @southfolkuk - please keep an eye on your inbox.