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Cannot send to Virgin email addresses

My email address is for a local charity: secretary@***.org.uk

Recently I cannot send email to virgin, ntlworld and blueyonder email addresses, from any device or mail program

I get this error message:all hosts for 'ntlworld.com' have been failing for a long time (and retry time not reached)

I can send all other emails ok, and can send to virgin, ntlworld and blueyonder ok from my personal btinternet account.

Any idea what the problem is - I suspect it's something at the virgin end?

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Re: Cannot send to Virgin email addresses

Hi MartinSt,

 

Thank you for your post and welcome to the forums. 

 

Sorry to hear of the problem you're having. I will send you over a private message to look into this. 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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