I'm suddenly and for no apparent reason, getting an error message when I try and log on to my Virgin media email. This is the same across all my devices and the following message appears when I try to log on via the Email tab on the Virgin media website:
Your mailbox is not available at the moment.
Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.
If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.
When I try and send an email from my android mobile I receive a different message which gives me an error code VM303 and tells me my account is locked to re-set my password. Which I have not done.
The last email I received was at 11:14am today.
Thanks in anticipation for your help.