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Angefolk
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Cannot close blueyonder address

I closed my Virgin account, and was told that blueyonder emails would stop coming through after 90 days. They didn't stop, and continue to this day -- I receive huge volumes of spam, and it's almost TWO YEARS now! I've rung Virgin several times, but they just say there's nothing that can be done, and that it will get deleted automatically. Getting quite desperate. Is there nothing I can do about this?

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HowardML
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Re: Cannot close blueyonder address

You've done it! You have come here and if you wait a couple of days a VM team member will be along to help get this sorted for you. Watch for their reply in this thread.



I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Angefolk
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Re: Cannot close blueyonder address

Oh I really hope so -- thank you so much for replying!

 

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Emma_C
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Re: Cannot close blueyonder address

HI Angefolk, 

Thanks for your post and welcome to our community. 

Really sorry for the delay in replying, we have been busier than usual. 

I can certainly help with this and get the account deleted. I'll just need to pop you a personal message now and grab some details and we can take it from there. 

I look forward to hearing back from you soon. 

Emma_C - Forum Team
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Angefolk
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Re: Cannot close blueyonder address

Thanks Emma, that would be great -- do I just wait to get an email from you?

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Emma_C
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Re: Cannot close blueyonder address

I've sent you a message, it should show in the right hand side on your profile 🙂

Emma_C - Forum Team
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