I can’t log into my virgin media account. The username and password are correct but I still can’t get in??
Thanks for your post and welcome to our community.
I am very sorry that you're having issues logging into your online account and for the delay in replying, we have been busier than usual.
We can certainly take a closer look from here and see what's going on so I'll pop you a personal message now and grab some details.
I look forward to hearing back from you soon.
Glad we got it all sorted @Jim561,
Let us know if you have any further issues