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CharSey
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Cannot access emails

Hello, i have been unable to access my emails with receiving messages to try again later, if it continues to contact virginmedia.

I would appreciate help in assessing my email account as this is my primary account and expecting important return to school emails. I have had to register for this community service using an old email address i no longer use.

 

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Graham_A
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Re: Cannot access emails

@CharSey 

Provided that the email account concerned is attached to your current VM broadband account then you will probably be able to regain access to the email addresses by changing the passwords.

Sign in to My Virgin Media, go to My Profile and/or Manage Accounts depending on whether the account concerned is your primary account or an additional one. Select the account concerned and then click on Change to the right of password if a primary account or View/Change then change to the right of password for secondary accounts.

If that hasn't unlocked your email address after at least 30 minutes then post back and the VM Forum Team staff should be able to help you when they reach this thread.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Gareth_L
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Re: Cannot access emails

Hello CharSey

Thanks for your post 

Can I please ask if you still need assistance with this 

If so, let me know asap so we can get you back online 

Gareth_L

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CharSey
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Re: Cannot access emails

Thanks for checking in, i have access to my emails thanks to Graham's good advice.

Charmaine 

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Zoie_P
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Re: Cannot access emails

Hi CharSey, 

Thank you for your reply, glad to hear @Graham_A'S advice was helpful.

Zoie

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