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Valcold
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Cannot access email

Hello,

I have a blue yonder account that I use for my emails. I deleted the account on my iPhone but now cannot set it up again.

I have cleared cookies etc but when trying to use the forgotten password/username it says that ‘We’re sorry but this link is broken’ 

Any advice?

Thanks

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Valcold
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Re: Cannot access email

Sorry, meant to say I cannot get on the virgin media account either. 

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Steven_L
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Re: Cannot access email

Hey and welcome to the community @Valcold.

 

It seems that you have an issue with your account information, we can get this looked into further if you haven't already been able to do so.

 

I can see that you have spoken to the team and that they are sending out a password reminder to get your passwords reset. Is that correct?

 

 

Regards

Steven_L

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