For the last week I have been unable to access my NTL world emails. I received a text a couple of weeks ago saying my account was locked, so was advised to change my password.
This resolved it for about a week. So now I can't login at all. Rang CS and was told my account was hacked a deactivated and advised to change my username with a different email address and they gave me a reset password. The advisor was meant to ring back later that day as I was going to access the account and forward all my saved emails to my Gmail account.
Never heard back so rang again and was told that this was a known issue which should have been 12/06/20.
It still isn't. I cannot access it on any device and neither online via loging into my.
Any ideas anyone? I have lost all folders on my iPhone and iPad
This is a mine field caused by changing the account username. There is a way to get around this when using an email client, but foolishly I haven't book marked the relevant post. I think @ravenstar68 may have posted the article I am thinking of, so when he gets a chance I hope he may be able to chip in.
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