Cannot access e mails my other accounts have been hacked and I am concerned my e mail has too
3 weeks ago
I have sent message to virgin media regarding this with no response I am not a customer but have e mail s lot of my other social media accounts have be hacked and my concern is my mails have too but I have no way of resolving with virgin media
Re: Cannot access e mails my other accounts have been hacked and I am concerned my e mail has too
2 weeks ago
Thanks for getting back to us Ashworth20.
Unfortunately as you're no longer a customer, the only way is to get the email deleted if it has been compromised. Your email address should have been deleted after you disconnected with us however some emails are accidentally left active.
Are you able to get into the email account to backup any important emails?