Virgin Media Community

[cheetah]

May 31st 2021

Cannot access blueyonder email account and have not been able to for 3 days 

[cheetah]

I have 7 messages that fail to load

[用心棒]

Are you able to describe the issue in more detail, i.e. email client in use, warning / error message shown, etc.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

[Ashleigh_C]

Hi there @cheetah 

Thank you so much for your post and I am so sorry to hear this has happened! 

Can I ask what error message you get when you try to log into the email? Also is this the same email you use to access your My Virgin Media Account, and if so are you still able to access it? 

Thank you.