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mart11
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Cancel Email when not a VM Customer

I left VM some time ago and had already stopped using the VM email before that. I had set up email forwarding to my new address which worked Fine. I have now started to receive email spam, forwarded from my old VM address. How can I get the old VM emails deleted completely.

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Anonymous
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Re: Cancel Email when not a VM Customer

staff here can arrange that. It takes them about a week to reply currently and they will message you to confirm the details for get this deleted
John_GS
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Re: Cancel Email when not a VM Customer

Hi mart11

 

Thanks for posting and welcome to the community.

 

I'll help with the deletion of the emails via PM

 

Kind regards,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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John_GS
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Re: Cancel Email when not a VM Customer

Thanks for joining me on PM @mart11

 

Just to update the thread, raised with IT to delete the emails and the 5 working days resolution timescales given

 

Kind regards,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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