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Cancel Blueyonder email

Hi,

I’m no longer a virgin media customer due to moving house and virgin not in the area.

I would like to

cancel my blueyonder email but since my account is closed I can’t access online.

calling is a nightmare 

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Very Insightful Person
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Re: Cancel Blueyonder email

This is supposed to happen automatically 90 days after you leave.

If that time period has elapsed the VM Forum Team should be able to arrange the deletion for you.

They will respond here in a day or so after you have answered the question re how long since you ceased to be a customer.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Re: Cancel Blueyonder email

Hi Rebekah2828.

 

Thanks for posting on the Community Forums for help with getting your old email account deleted.

 

I've responded to you from your other post regarding the same, please feel free to take a look at my private message whenever you get the chance.

 

Kind regards,

 

Beth

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