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Can't verify my email

SandraT1906
Settling in

I have received the message that my email is unavailable and required to set up different email and follow guidance.

I have changed the email but when I try to verify, it says link expired. 

I am unable to verify, no option to re-send the verification email and cant change the email.

Help!

1 REPLY 1

用心棒
Very Insightful Person
Very Insightful Person

A workaround for this issue is to:

  1. submit a different Sign in Email Address
    For example, test@example.com —in this case there is no server running for the message to be delivered to, i.e. mail delivery fails and is returned to sender.
  2. resubmit the original Sign in Email Address and this time keep the page open until you receive the verification link email

Are you using a sub-address as your new Sign in Email Address, i.e. john.smith+sub_address@gmail.com? There is an issue with using sub-addresses that results in them arriving in an expired state

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