Can’t verify email

[Andrewdobson95]

Hi!

Im trying to verify my email for my virgin media, every email i get when I click the link straight away it says verification link expired, I have tried this about 10 times now if anyone can help 

thank you 🙂 

[Kath_F]

Hi Andrewdobson95, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

I'm sorry to hear you're having an issue with verifying your email address. This is something we can certainly check for you but in order to do that I will need to confirm some information with you to pass security. 

I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

Thanks,